We are deeply saddened to learn of the passing of Her Majesty Queen Elizabeth II and on behalf of Riversong Group, we offer our condolences to all members of the Royal Family. As our longest serving monarch, the Queen has dedicated her life to the service of this country, for which we will remain thankful and inspired.

It has been announced that the Queen’s state funeral will take place at 11:00 on Monday 19th September 2022 and this day will be marked by a public holiday. As a mark of respect, our offices will be closed on this day, however urgent messages left on the main line will be checked. Please refer to our website, or the signage in your common way for emergency contractor details.

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Insurance services

Austin Rees are appointed representatives of Green Insurance Group, a trading name of Brown & Brown Insurance Brokers (UK) Limited, based in Brighton. Green Insurance Group are specialists in arranging insurance cover for blocks of flats and tenanted homes.

They offer comprehensive solutions for effective property management including insurances for buildings, contents, engineering equipment, public liability and employers’ liability insurance.

For building insurance to be effective it needs to be arranged correctly. Information such as the full cost of demolition and rebuilding together with any other allowances required by any lease terms will need to be taken into account. It is essential that insurance policies and leases are thoroughly examined to establish what needs to be insured and whether it is included in the cover.

All policies are regularly reviewed to ensure that the terms reflect the needs of the building and that they continue to provide good value. Terms of policies can be varied to suit the characteristics of individual properties and tenants’ certificates are issued with a breakdown of premium for each individual property.

Their team of insurance experts can provide help on a range of issues including:

  • Additional options available from terrorism, legal expenses and Directors & Officers cover.
  • Cover for contents in common parts.
  • Advice about individual insurers including their strengths/weaknesses.
  • Advice on Health & Safety with access to specialist information websites.
  • Technical assistance on insurance related matters from dedicated professionals.

Many of the buildings under our management are insured through Green Insurance Group and we enjoy a strong relationship to achieve competitive premiums and favourable renewal terms.

We work closely with Green Insurance Group who have a dedicated member of staff to ensure that claims are handled efficiently, correctly without any unnecessary delays.

It is important to ensure that a valuation for rebuilding purposes is carried out at least every three years. We work closely with Quantity Surveyors and can arrange this when required. The annual premium is directly linked with this valuation figure and it therefore important as insurers may refuse or reduce claim settlements if the figure elected is incorrect.

Green Insurance Group is a trading name of Brown & Brown Insurance Brokers (UK) Limited, which is authorised and regulated by the Financial Conduct Authority and is entered on the FCA register under reference 745618