Austin Rees recognises the importance of protecting both client funds and residents’ interests.
When entering an agreement to manage a property we always refer to The Property Institute’s guidance and advice.
We maintain a range of essential operational measures to give our clients additional confidence that their property and finances are managed responsibly and securely. These include:
- Professional indemnity insurance
- Client money protection arrangements
- Data protection compliance procedures
We are members of The Property Institute (TPI) and our services are offered in accordance with their policies and advice.
We also maintain:
Professional standards you can trust
Protecting client’s money
Austin Rees Ltd is a member of the The Property Institute. Formed in 2022 by the merger of the Association of Residential Managing Agents (ARMA) and the Institute of Residential Property Management (IRPM) and joined by the Property Managers’ Association Scotland Limited (PMAS) in March 2025, TPI brings together over a century of combined experience.
TPI stand as a trusted and credible voice, committed to driving standards in the sector to make a positive difference for our members, clients, and residents.
Austin Rees take great pride in our membership of the major regulatory bodies and organisations that have an interest in ensuring open and honest management of property.
This ensures that our clients are fully protected.
The Property Ombudsman provides a free, impartial and independent Ombudsman service, resolving disputes between Consumers and Property Agents.
Through our residential lettings division we are members of Propertymark (Formerly Association of Residential Letting Agents).
Propertymark brings together various professional groups to maintain high standards, compliance, and training in the property sector.