We are deeply saddened to learn of the passing of Her Majesty Queen Elizabeth II and on behalf of Riversong Group, we offer our condolences to all members of the Royal Family. As our longest serving monarch, the Queen has dedicated her life to the service of this country, for which we will remain thankful and inspired.

It has been announced that the Queen’s state funeral will take place at 11:00 on Monday 19th September 2022 and this day will be marked by a public holiday. As a mark of respect, our offices will be closed on this day, however urgent messages left on the main line will be checked. Please refer to our website, or the signage in your common way for emergency contractor details.

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Surveying services

Austin Rees have approved a number of firms who provide expert building surveying services.

We select the most appropriate provider for the service required, although our preferred partner is our sister company, OA Building Surveyors.  OA are a local RICS Chartered Building Surveying firm who are experienced in all types of property but who specialise in surveying services for residential block management.  They have in-depth knowledge of our portfolio and are held in high regard by our clients.

The surveying team work closely with our Property Managers to ensure that our clients receive a coordinated and cost-effective service.

Together, we draft and implement medium and long term strategies to ensure that buildings are properly maintained and protected.

The surveyors have a wide range of skills including:

  • Building pathology
  • Design and works administration
  • Conservation and heritage work
  • Insurance reinstatement
  • Fire and electrical safety and asbestos control

As part of our management service, a designated surveyor, together with the Property Manager and client, will develop a 5 year maintenance programme for the property.  This ensures that essential maintenance is carried out and, where necessary, reserve funds are put aside to finance larger projects.

It also means that work requiring Section 20 consultation with leaseholders or planning permission from a local authority is approached in a timely and comprehensive manner.